![]() You may also see this error if a download has failed for an unknown reason.Ĭheck your permissions on the item and reattempt the download. ![]() If you do not have permissions to download a file from Box, you will not be able to download the file in Box Drive. Request access from your admin and try again. Your enterprise administrator has restricted moving and copying files to these locations. You can also search this article (using the Find tool in your browser) for the Title or Error Code (when applicable) of the notification you received: If an Error Code is included in the problem file notification, use that code to identify the error. If they do not, and you believe you have already resolved the issue, you can click Retry All to manually retry your actions.Ĭheck the list below for the problem file notification type you've received. They should disappear automatically once you have resolved the issue.
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